Return & Refund Policy – SmartBellHub

1. Overview

At SmartBellHub, we want you to be completely satisfied with your purchase.
If you are not happy with a product, our Return & Refund Policy ensures a simple and transparent process.

2. Eligibility for Returns

• Products can be returned within [7/10/15 days – choose as per your business] from the delivery date.

• The product must be unused, unwashed, and in original condition with all tags, packaging, and accessories.

• Invoice or order confirmation email must be provided at the time of return request.

3. Non-Returnable Products

Some products are not eligible for return, such as:

• Perishable goods (food, beverages, etc.)

• Personal care items (cosmetics, hygiene products, etc.)

• Digital products, software, or services

• Items marked as “Non-returnable” or “Final Sale”

4. Return Process

1. Initiate Request – Contact our support team at [support@smartbellhub.com] or through your account within the return period.

2. Approval – Once approved, you will receive return instructions.

3. Pick-up/Shipping – Depending on your location, we may arrange pick-up or you may need to ship the item back.

4. Inspection – Returned products are inspected before refund/replacement is processed.

5. Refund Policy

• Refunds will be processed to the original payment method (Bank/UPI/Wallet/Credit Card) within [7–10 business days] after the returned item is received and inspected.

• In case of COD orders, refund will be credited to your bank account (details to be provided).

• Shipping charges (if any) are non-refundable.

6. Replacement/Exchange Policy

• If you received a defective, damaged, or wrong item, you may request a free replacement.

• Exchange is subject to availability of stock. If the product is unavailable, a full refund will be issued.

7. Cancellations

• Orders can be cancelled before dispatch for a full refund.

• Once shipped, cancellations will be treated as returns.

8. Contact Us

For any return or refund related queries, reach us at:

jhadeepak42630@gmail.com
+91 85217 55200